Terms of Service

Last updated: October 1, 2026

1. Overview

This website is operated by nextstepbetter ("we", "us" or "our"). Throughout the site, the terms "we", "us" and "our" refer to nextstepbetter, including The Heirloom Kitchen titles we publish. We offer this website, including all information, tools, products and services available from it (together, the "Services"), to you, the user, on the condition that you accept these Terms of Service ("Terms").

By visiting our site, purchasing anything from us, or otherwise using the Services, you agree to be bound by these Terms and by the policies referenced here, including our Refund Policy and Privacy Policy. If you do not agree to these Terms, please do not use the Services.

Our store is hosted on Shopify, which provides the online ecommerce platform that allows us to sell our products to you.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to make a purchase. By placing an order, you confirm that you meet this requirement and that the information you provide to us is accurate and complete.

3. Digital products and license

Our products are digital goods, such as PDF ebooks and related downloadable files (the "Products"). Nothing is shipped.

When you purchase a Product, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download, view and print the Product for your own personal, non-commercial use. You may keep copies on your own devices and print copies for your own household use.

You may not, without our prior written permission:

  • resell, rent, lend, sublicense or otherwise distribute the Product or any part of it;
  • share, upload or post the files (or your download link) on any website, file-sharing service, social media group, email list or other channel where others can access them;
  • give or send copies of the files to other people, whether or not you charge for them;
  • remove or alter any copyright notice, branding or author information; or
  • use the Product, or any part of it, to create a competing product or commercial work.

All rights not expressly granted to you are reserved by us. If you breach this license, it ends automatically and you must delete all copies of the Product.

4. Pricing and payment

All prices are shown in US dollars unless stated otherwise and are one-time payments unless clearly described as a subscription. Prices and product descriptions may change at any time without notice, but changes will not affect orders already confirmed. We reserve the right to refuse or cancel any order, including orders that appear to be fraudulent or that were placed at a price shown in error. If we cancel an order after you have been charged, we will refund the charge.

Payments are processed securely by our payment providers. You agree to provide current, complete and accurate purchase and payment information, and you confirm that you are authorized to use the payment method you provide. Any applicable taxes will be shown at checkout.

5. Delivery of digital goods

After your payment is confirmed, you will receive access to your download, typically on the order confirmation page and by email to the address you provide at checkout. Delivery is usually instant but may occasionally take a few minutes. If you do not receive your download, please check your spam or promotions folder and then contact us. Download links may expire or have a download limit, so we recommend saving your files promptly. You are responsible for having a compatible device and software (such as a PDF reader) to open the files.

6. Refunds

Because our Products are delivered instantly as digital downloads, all sales are final except as described in our Refund Policy, which forms part of these Terms.

7. Health and wellness information disclaimer

Our Products and website include traditional home remedies, recipes, routines and other health and wellness information. This content is provided for general educational and informational purposes only. It is not medical advice and is not a substitute for professional diagnosis, treatment or advice from your doctor, pharmacist or other qualified health professional.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

  • Always consult a qualified health professional before trying a remedy, recipe or routine, especially if you are pregnant or nursing, take any medication, have a health condition or allergy, or are considering it for a child.
  • Check ingredients for allergies, and patch test skin and hair recipes before use.
  • Never delay seeking medical care or ignore professional advice because of something you read in our Products or on our website. In an emergency, call 911 or your local emergency number.
  • Results vary from person to person. We do not promise or guarantee any particular result, and any examples or testimonials are not a guarantee that you will have the same experience.
  • You use any information in our Products at your own risk and are responsible for your own decisions about your health.

Some of the people, characters and imagery shown in our marketing and on our website, including "Grandma June", may be created or enhanced with artificial intelligence and do not depict real individuals.

8. Intellectual property

All content on this website and in our Products, including text, recipes as presented, illustrations, images, graphics, logos, page layouts and design, is owned by us or our licensors and is protected by copyright, trademark and other intellectual property laws. Except for the personal license described in Section 3, you may not copy, reproduce, distribute, modify, publicly display or create derivative works from any of this content without our prior written permission.

9. User conduct

When using the Services, you agree not to:

  • use the Services for any unlawful purpose or in violation of these Terms;
  • infringe our intellectual property rights or the rights of others;
  • submit false, misleading or fraudulent information, orders or payment details;
  • upload or transmit viruses, malicious code or anything that could interfere with the operation of the Services;
  • attempt to gain unauthorized access to the Services, other accounts or our systems, or scrape, copy or harvest content by automated means; or
  • harass, abuse or harm others, or send spam through any feature of the Services.

We may suspend or end your access to the Services if you violate these Terms.

10. Third-party links and services

The Services may contain links to third-party websites or use third-party services (for example, payment processors and analytics tools). We do not control and are not responsible for third-party content, products, services or practices. Your use of third-party websites and services is at your own risk and subject to their own terms and policies.

11. Disclaimer of warranties

Except as expressly stated in these Terms and to the fullest extent permitted by law, the Services and Products are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or secure, or that any information in the Products is complete, current or suitable for your particular situation. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, nextstepbetter and its owners, employees, contractors and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data or goodwill, or for any injury or illness, arising out of or related to your use of (or inability to use) the Services or Products, or your use of any information in them, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to the Services or Products will not exceed the amount you paid for the Product that gave rise to the claim. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend and hold harmless nextstepbetter and its owners, employees, contractors and agents from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your misuse of the Services or Products.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and change the "Last updated" date above. Changes apply to purchases and use of the Services after the updated Terms are posted. Your continued use of the Services after changes are posted means you accept the updated Terms.

15. Governing law

These Terms, and any dispute arising out of or relating to them or to the Services, are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules, except where the consumer protection laws of your place of residence require otherwise.

16. Severability

If any part of these Terms is found to be unenforceable, the remaining parts will continue in full force and effect.

17. Contact information

If you have any questions about these Terms, please contact us through our Contact page.